Cloud Service Center (800) 293-4496
Service Level Agreements
Nubifer is proud to offer top tier cloud computing and SaaS applications from the leading vendors in the industry, and thus has experience regarding our top tier cloud computing platforms provider SLA's.
What to look for in a cloud SLA (Service Level Agreement):
Data Protection
- Encrypted data
- Sub-contractor/partnership usage
- Securely stored data backup
- Auditing tools
- Compliance needs addressed
- Secure data-centers
Cost
- Up front fee structure
- Support fees
- Taxes or other external fees
- Charges based upon traffic, usage or storage limits
- Licensing fees
Outages
- Service outage definitions
- Tools for the determination of severity of the outage
- Customer credit procedure
- Redundancy
- Scheduled downtime
- Alternative methods of access
- Incident reporting
Nubifer can help you every step of the way in reviewing and understanding the guarantees and service level offerings by your cloud/SaaS provider.
We support the following top-tier cloud computing platforms services, offerings and products:
- Adobe
- Salesforce.com
- Google Apps
- Intuit
- Amazon
- IBM
- Zoho.com
- Microsoft
Corporate Offices
California : 3267 Ocean Front Walk, San Diego, CA. 92109
California : 3267 Ocean Front Walk, San Diego, CA. 92109
Cloud Service Center (800) 293-4496
Contact Sales (800) 293-4496
Request More Information
Schedule a call:
Contact Sales (800) 293-4496
Request More Information
Schedule a call:
©
Nubifer Inc.- All Rights Reserved | In Latin: Nubifer means "Bringing the Clouds".